COVID-19 Updates: Hotel Information and our Commitment to Cleaning & Safety
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Travel Information: COVID‐19 Update

Updated June 2022

Information can be found at gov.bc.ca

Entry to Canada

For the latest information visit the Government of Canada website.

The well-being of our guests, team members, and our community are our highest priority.

We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.

Amenities and services at our hotel

Following provincial regulations, and with health and safety as our top priority, the following services are open:

  • Pool deck and pool
  • Pointe 49 Restaurant
  • Hot Tub (may be closed on occasion for cleaning)
  • Sunset Workout Studio

We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.

Our Cancellation Policy:

Important Information:

  • For bookings made through a travel agent or online booking platform (i.e., Booking.com, Expedia), please contact them directly – we have advised these companies of our cancellation policy and you should refer to their terms and conditions.
  • Groups & Meetings Bookings: We will work with our customers to manage any changes needed to Group & Meeting bookings on a case-by-case basis. Our hotel is actively supporting groups and meetings organizers to address the needs of each group, including moving event dates to another time, in line with terms and conditions of that booking.

We continue to monitor the evolving situation and will be keeping this policy under review.

Our Commitment to Cleanliness:

Please view our Enhanced Cleaning & Safety Protocols.

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