Travel Information: COVID-19 Update

4200 Lakeshore Drive, Osoyoos, BC V0H 1V6

BOOK YOUR STAY

×
Right shadow


Travel Information: COVID‐19 Update


The well-being of our guests, team members, and our community are our highest priority.

We want to assure you that we are monitoring the coronavirus (COVID-19) situation very closely and are making every possible effort to keep you informed. We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.

Amenities and services at our hotel

Following provincial regulations, and with health and safety as our top priority, we will be re-opening select services while respecting safe physical distancing. The following services will be open with modifications:

We know this is inconvenient and is contrary to our desire to do whatever we can to make your stay comfortable and easy, but we hope that this action will help flatten the curve, and keep you safe.

We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.

Our Cancellation Policy:

Important Information:

We continue to monitor the evolving situation and will be keeping this policy under review.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously, and are taking additional steps to ensure the safety of our guests and associates. On a daily basis, our hotel prioritizes sanitation to meet the latest guidance on hygiene and cleaning. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID‐19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

Associate Health, Safety and Knowledge: Hotel associates – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we are supporting them:

Cleaning Products and Protocols: Our hotel uses Health Canada approved cleaning products and recommended protocols, which are proven to be effective against a broad spectrum of viruses.

For the most updated information, please refer to the following or your local health authority.

Health Canada

World Health Organization

November 17, 2020



Join Our eClub!

Sign up to our eClub to receive emails containing our latest deals, vacation ideas and exclusive offers.